Security you can check.
Where data goes, what runs on every change, and what we do not hold yet.
Compliance
The questionnaires procurement and security teams ask for. Send us yours and we answer it.
CAIQ v4
Cloud Security Alliance Consensus Assessment: the standard cloud-security questionnaire.
Not completed yet
SIG
Shared Assessments Standardized Information Gathering: the standard third-party risk set.
Not completed yet
HECVAT 4
Higher Education Community Vendor Assessment Toolkit, for university procurement and research offices.
Not completed yet
Product
Zero-retention
Every model call through our AI gateway requires a zero-retention provider, or it does not run: no training on your data, no retention by the provider.
WCAG 2.2 AA
Accessibility is tested in CI on every change, with axe-core against WCAG 2.2 AA.
Infrastructure
Onshore data plane
Our data plane runs in Australia: Postgres, auth and file storage in AWS Sydney. The register below names every third party outside it. This website runs on Vercel, a US company, with its functions in Sydney and a global edge network. Model calls go to model providers, all US companies, under zero-retention terms.
Row-level security
Isolation is enforced in the database, below the application, and tested by a harness on every CI run.
Operations
Scanned on every change
Static analysis and secret scanning: CodeQL, Semgrep, and gitleaks run on every pull request and every push to main.
The gates run in CI.
The checks pass or fail in CI: quality, isolation, supply-chain, and security gates, plus a tenant-isolation harness that writes its verdict to the database. You can check one claim here yourself: the isolation verdict on our status page. Our CI writes it, and that page reads it back.
Isolation verdict
The register
| Subprocessor | Purpose | Region |
|---|---|---|
| Supabase | Database, auth & storage | ap-southeast-2 (Sydney) |
| AWS | Infrastructure underlying Supabase | ap-southeast-2 (Sydney) |
| Vercel | Hosting, CDN and AI Gateway | Sydney functions, global edge |
| Anthropic | Claude models, zero data retention | US, and a region Vercel does not publish for Haiku |
| Amazon Bedrock | Claude models, zero data retention | US, EU (Frankfurt) |
| Claude Platform on AWS | Claude models, zero data retention | a region Vercel does not publish |
| Google Vertex AI | Claude models, zero data retention | US, EU |
| Microsoft Azure | Search embeddings with OpenAI’s text-embedding-3-small, zero data retention | a region Vercel does not publish |
| Stripe | Billing | US, global |
| Xero | Accounting and invoices | Australia, New Zealand, US, among others |
| Resend | Outbound email | US, sends from Tokyo |
| Google Workspace | Email for info@cogveralabs.ai | US, EU, global |
| Sentry | Error monitoring | US |
| Deepgram | Voice transcription | US |
Updates
Subprocessor register completed
The register gained Xero, Google Workspace, Vercel’s AI Gateway and four more zero-retention model providers the gateway may route to.
Trust centre launched
Document library, subprocessor register, dated updates feed, and the responsible-disclosure route published at /trust and /.well-known/security.txt.
Isolation badge made public
The RLS isolation harness result became publicly readable through a definer RPC (
trust_badge_public). Live proof without a staff session.Public intake hardened
Marketing contact submissions moved to a SECURITY DEFINER intake RPC with per-IP rate limiting; the leads table has no anonymous write policy.
What we don’t claim yet
We hold neither SOC 2 nor ISO 27001. Both are on our roadmap. We have not yet delivered a client system into production, so everything on this page shows the standard we build to.
Spotted something? Tell us.
Found a vulnerability in anything we run? Email us directly. We acknowledge reports within three business days, keep you informed through to resolution, and credit good-faith research if you want the credit.
Send us your questionnaire
Send us the one your procurement team uses and we answer it. We hold no completed security questionnaire yet.