What we’ve learned shipping AI into real organisations: method, governance, and the distance between a demo and a system.
End-to-end encryption is a claim about the operator rather than a cipher. The honest question underneath it is key custody, and by that test our own vault fails.
Thomas · 11 Aug 2026 · 9 min read
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Requirements documents describe the problem someone already understood. The leverage is almost always in the one they couldn’t, and you only find it from the inside.
The highest-leverage problems never make it into the brief. Here’s why.